DUE TO COVID-19, USPS SHIPPING TIMES MAY BE DELAYED UP TO A WEEK OR MORE

FAQ's

 

Q. Do you have an ambassador program?

A. Our ambassador search is going on now!  Please go to JOIN our TEAM from the home page and fill out an application if you are interested!

 

Q. I am in between sizes.  Should I size up or down?

A. Generally speaking, you should size up.  The reason being that DRYbands run tight and sizing down will make them harder to put on.  However, everyone is unique, so if you still have questions, send your palm and wrist measurements to jen@drybands.com and we can help you decide!  

Rest assured, if your DRYbands arrive too large or too small, we can help you find the size you need.

 

Q. What is your return policy?

A. We can issue a full refund on wristbands showing no signs of wear and partial refunds for worn wristbands.  Please see our full return policy here

Customized wristbands may be returned for a maximum refund of $15.*

Customized chalk buckets are final sale and are not eligible for returns or exchanges.*

*If we make a mistake on your customized product, we will re-make it correctly.

 

Q. My DRYbands are really hard to get on, what can I do?

A. Here are a few suggestions:

1- Make sure the care instructions are on the outside when sliding them on.  This makes a much bigger difference then it seems!
2- If they feel like they are the right size once you get them on, but they are hard to take on or off, try rubbing a thin layer of chalk or baby powder on the back of your hands and wrists first!
3- If you are still struggling to get them on, it is possible you would be comfortable in a larger size.  Send us an email at jen@drybands.com with your order number and we can help you!

 

Q. My DRYbands feel like they are slipping!  What should I do?

A.  Sometimes DRYbands take a day to get used to, but if it is the second day and they still feel like they are slipping, they are probably just a size too big.  Send us an email at jen@drybands.com with your order number and we can help you get the size you need!

 

Q. You are sold out of my size!!  How will I know when they are restocked?

A. The demand for DRYbands has far exceeded our wildest dreams!  A huge thank you to all who have purchased already!  We are working as quickly as possible to restock in all sizes and appreciate your continued patience while we anxiously await their completion!  In the meantime, be sure to add your email to the subscribers list (form at bottom of page) and follow us on Instagram @drybands so you will be among the first to know when we get them!  If there is a color that you are particularly interested in, let us know!!

  

Q. Does one order contain one wristband or two wristbands?

A. Each unit contains one pair of wristbands, one single wristband for each hand.

 

Q. Does the wristband go under or over the grips?

A. Both!  First, slide on the DRYbands wristband with the care instructions on the outside.  
Second, put on your grips and lastly, flip the lower half up to cover your buckles or velcro. 

  

 Check out our HOW TO WEAR page for a video and more information!

 

Q. Do you sell in bulk to teams?

A. Yes!  An order of 10 pairs or more is considered a bulk order and will be given a discount.  Please contact us at jen@drybands.com for pricing breakdown and more information.

 

Q. Do these really work?

A. Try for yourself and let us know!  We welcome all of your honest feedback.  Check out our reviews page or follow us on Instagram @drybands  for more examples of real gymnasts who have purchased and and are using DRYbands!  

 

Q. Can I suggest a pattern or color?

A. Absolutely!  We love to hear from you and want to know what colors or patterns you would love to wear in the future!  DRYbands are made for you and we want to make sure you fall in love with them every time you put them on!  Send us a message by email, jen@drybands.com or on Instagram, @drybands!

  

Q. Why do you use black and white stripes in your marketing?

A. The symbol for uneven bars in women's gymnastics, or parallel bars in men's gymnastics, is denoted by two parallel lines.  Black and white stripes are representative of this.

  

Q. I still have questions!

A. Please contact us at jen@drybands.com!  We love to hear from you!